We’ve talked extensively about different ways to back
up individual computers, but even the smallest
businesses (and many homes) are likely to have multiple
computers that should be backed up. Let’s talk about a
little-known way to accomplish that.
Microsoft released an interesting operating system
under the name
Windows Home Server late in 2007.
Here are the notes I wrote about its first appearance on
the market. It got off to a rocky start when a
rare but embarrassing bug emerged that was not fixed
for
several months. Now it’s had a
couple
of major tuneups from Microsoft, the manufacturers
are on the second generation of machines with better
specs and new features, and there is a
rich world of add-ons.
The Windows Home Server operating system is a heavily
customized, cut down version of Windows Server 2003.
Most people will never have any reason to know that
because typically it is running in a small box sold by a
major manufacturer (probably HP), with attractive,
easy-to-use controls that take over completely from the
regular server desktop. It is very, very stable
software.
The hype for Windows Home Server focuses on its
ability to do cool things with photos, music, and
videos. Those are great things. Some people will explore
those features and the server will completely take over
handling all the media in the house and everyone will be
happy and clap their hands in glee. That’s not what
makes me bring it up here.
You see, despite the poor choice of name, Windows
Home Server is one of the most effective ways to back up
desktop computers in a small business.
Let’s use an HP Windows Home Server device as our
example. It’s a small box about ten inches tall,
attached to the network and talking to each computer
through a very unobtrusive bit of software. It doesn’t
have a keyboard, mouse, or monitor – everything is done
from one of the other computers to set it up and monitor
it.
With a minimum of fuss, every computer is
backed up in its entirety, every night.
WHS does a backup of an
image of each computer’s hard drives. By default, it
retains daily backups for three days; weekly backups for
three weeks; and monthly backups for three months.
If a hard drive on a workstation fails, it is just
remarkable how quickly the server can put that computer
back in operation.
- Put in a replacement hard drive.
- Boot from a CD supplied with the server. (It can
be
downloaded if the original can’t be found.)
- The boot CD locates the server on the network,
identifies which computer has failed, and restores
it to exactly the way it was when the backup was
done the night before. It takes 10-20 minutes.
Really, it’s that simple. If there are glitches – a
network driver is missing, say – the server leads you
through an elegant process to help you get it onto a USB
stick and get things moving.
Each Windows Home Server can back up as many as ten
computers. Microsoft did some of its best technical
magic on the backup system to use the least possible
space on the server hard drives and to make the backups
quick (although they’re done in the middle of the night,
so speed isn’t really an issue). Basically, the server
software never copies a duplicate file. The first
computer is backed up in its entirety; the server then
detects common files on each subsequent computer
(Windows files, program files, even data files) and adds
an entry to the index without copying the files a second
time. If you add up the used space on the hard drives of
all the computers backed up on a Windows Home Server,
you might find that the actual backup files take only
20% or 25% of that space on the server hard drives.
Small business consultants are
increasingly aware of the role that Windows Home
Server can play in an office, even if there is a server
being backed up separately. Susan Bradley, one of the
most knowledgeable SBS consultants,
pointed this out recently:
Small businesses:
Each desktop is unique. The user's icons are just
so. Move a user's icon and they about kill you for
moving their icons. Each user may have unique
programs that only they are licensed for. A small
business normally purchases a new computer one or
two at a time. So when something happens to that
desktop it may take 2 to 3 hours to rebuild that
image and get the desktop back to the way the person
wants it so that they are the most efficient.
Rebuilding a machine is a non trivial issue, license
keys have to be found, it may take hours to get
everything back the way it was.
Big businesses:
Each desktop is a standard build. Desktops are
locked down, wallpapers are standardized. If you
need to repair a computer, an image is pushed down.
I've even seen a large firm push down new images to
their workers once a quarter. To rebuild a system is
trivial and is done in a normal course of
operations.
Notice the difference?
The HP EX487 MediaSmart Home Server costs about seven
hundred dollars. For many small businesses that’s a
reasonable price to pay for a reliable nightly backup of
all the onsite computers. The server can do many other
things – it’s particularly well suited for holding files
in readily accessible shared folders – but I’ve set it
up in offices where I’ve never mentioned any of them.
Think of it as a backup device. It’s a very good
backup device. The rest is a bonus.