Sharpen your focus on strategic goals, manage operating costs more efficiently, fill in technical expertise gaps, boost system performance and improve support for your staff
Bruceb Consulting works with small businesses and law firms. Our approach is simple: get full-time support for a part-time price. We will help you get more efficiency out of your current IT systems as well as allow your staff to focus on daily operations, while we help you with your specialized projects.
Many small businesses find it challenging to deploy, maintain and protect their technology. Clients hire us to support their network because they do not want to incur the overhead and cost of a full-time IT staff, and they don't want to burden their employees with the responsibility of troubleshooting the company network.
We can help you grow your business if you:
• Cannot afford to have computer problems interrupting your business.
• Demand support from a professional technician who is easy to reach, highly responsive, and takes proactive responsibility for the security, reliability, and performance of their network.
• See technology as a power tool for increasing productivity and gaining competitive advantages.
• Want a technology partner who will act as a trusted advisor and seek to improve the position of your company in all areas.
• Are willing to invest in technology to improve communication and eliminate manual tasks.
Technology is complicated. As a business owner, you don't have the time to research and learn every new acronym that comes down the pike - nor should you. I'll take the time to explain - in plain English - what you need to know to make the best possible decision on any type of technology investment.
We'll always come onsite when necessary for consulting, hardware installation or repairs, or troubleshooting that requires hands-on work.
We can, however, diagnose and correct most computer problems in just a few minutes and most of the time without requiring a visit to your place of business. Our remote support tools work immediately and do not require any special configuration to your computer systems. If you call us now, we can begin helping you within minutes.
Our remote support software is provided by industry leader SolarWinds N-Able. It's built to be secure, easy to use, and always in your control. Sessions are built on end-to-end 256-bit SSL encryption - the same security levels used and trusted by major banking institutions. All traces of the software used for the support session are permanently removed from your PC when the session is finished.
Clients who take advantage of the Bruceb Remote Management service get important extra levels of support. We'll proactively be notified of network or computer problems, frequently before you realize anything has gone wrong, and we'll notify you or fix the problems using additional remote support tools included with the monitoring service.