Apple reacted quickly to the reports that the latest iTunes update has caused some Windows systems to crash badly. Last night Apple posted another version of iTunes that rolls back the offending hardware driver to an older version. If your system is blue screening, all you have to do is uninstall iTunes, uninstall Apple Mobile Device Support, and then reinstall iTunes from last night’s release.

That’s absurd, of course. As one person commented:

“A kernel level device driver (like the USB driver that Apple installs rather than using the one built in to the OS) will always have the ability to take down the OS.

“This is true for any OS since a kernel level driver is the interface between the OS and hardware.

“That’s why it requires Administrator level permission to install (it did), why it needs to be very well written and tested before it gets sent to users (it wasn’t) and why the installer should notifiy users that a device driver is being installed (they weren’t) and only be installed if absolutely needed to support new hardware (it wasn’t).”

You might want to take my suggestion: uninstall iTunes, uninstall Apple Mobile Device Support, uninstall Apple Software Update, uninstall Quicktime, install J River Media Center for your iPod, and return your iPhone.

Incidentally, are you aware of what a disaster the new iPhone has been? iPhone users are screaming bloody murder about absurdly short battery life, dropped calls, AT&T’s terrible coverage with its much-vaunted 3G network, and much more. New software was released for the iPhone last night but there is little confidence that it will actually fix the list of problems it purports to address. Apple promises that this update will deliver all of the following improvements, each one of which has been a source of anguish for iPhone users for the last couple of months:

  • Decrease in call set-up failures and dropped calls
  • Significantly better battery life for most users
  • Dramatically reduced time to backup to iTunes
  • Improved email reliability, notably fetching email from POP and Exchange accounts
  • Faster installation of 3rd party applications
  • Fixed bugs causing hangs and crashes for users with lots of third party applications
  • Improved performance in text messaging
  • Faster loading and searching of contacts
  • Improved accuracy of the 3G signal strength display
  • Repeat alert up to two additional times for incoming text messages
  • Option to wipe data after ten failed passcode attempts
  • Genius playlist creation
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