URBAN & RURAL AT&T

Two articles about AT&T that tell you everything you need to know about cell phone carriers and  their concern for those of us outside the big cities. Coverage just keeps getting better in heavily populated urban areas! AT&T completed a major upgrade of...

NETFLIX FFFT ZZZT

Another glimpse behind the scenes, this time by a reporter who was allowed to visit a Netflix distribution center. If you subscribe to the DVD-rental service, the Netflix warehouse, which you know must exist somewhere; which a P.O. Box on every Netflix envelope...

Amazon Love

It seems appropriate to say something nice about online shopping, after last week’s rant about Buy.com. I buy everything from Amazon.com. That’s why I have the Amazon search box at the top of the bruceb favorites page – because I use it constantly. At some level you...

Buy.Com And “Customer Loyalty”

This is a cautionary tale to make you careful online shoppers. It strikes close to home for me because it involves Buy.com, a favorite of mine at one time, but the scam is also used on Orbitz, Fandango and other sites. When Buy.com opened its online doors in the late...

COMCAST SPEED INCREASE

Comcast Internet subscribers in the North Bay are getting a free speed increase, and some new choices for even faster Internet connections. Here’s today’s press release. The increase covers much of Northern California, including all of Sonoma and Marin counties....

iPHONES AND CARRIERS

I ran across an interesting article about the effect Apple is having on the wireless business. The conventional wisdom has been that AT&T and Verizon are abusing their market power when they enter into exclusive arrangements with handset manufacturers. A letter...