Here are some Microsoft support documents for specific OneCare problems.

Here is a list of general and specific troubleshooting tips.

If you need technical support from Microsoft, this page describes the flow that leads to e-mail or phone support. Basically, you’ll go to this page, click on “Get more help” in the lower right, then click on “Get support.”

The OneCare forums are a good source of information and feature a very dedicated guy named Stephen Boots who tries hard to solve problems and make people feel better.

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