MICROSOFT ONLINE SERVICES

Two weeks ago, Microsoft announced new services that might drastically change the email technology used by small businesses. Let me give you some background, then give you some information about Microsoft Online Services – a way for a small business to have its...

OUTLOOK vs. GMAIL

Microsoft Exchange and Outlook dominate the market for corporate email. Small businesses running Exchange Server use Outlook almost exclusively. Until recently, even individuals and businesses without a server would use Outlook with their POP3 mail accounts. But in...

OUTLOOK 2007 TROUBLESHOOTING

Microsoft has a support document that was updated recently with helpful information to troubleshoot performance issues in Outlook 2007. For my clients Outlook 2007 has been stable and speedy but keep this collection of tips in mind if you experience slow performance,...

AT&T DSL & MAIL WOES

AT&T has a special place in my heart. One of my clients is a small business with its own domain name and several users receiving POP3 mail addressed to that domain name – gertrude@businessname.com, for example. The business has an AT&T DSL line. A couple...

Outlook Shortcuts

Did you know you can have multiple Outlook windows open? Try right-clicking on “Calendar” or “Contacts,” then clicking on Open in new window. This will be very exciting for some of you. But wait! There’s more! By default, Outlook opens...