The Return Of Cryptolocker

Cryptolocker is arguably the worst virus we have ever faced. It first appeared last fall and caused havoc, then left the news for a few months. It’s back. I’ve had two clients lose computers to Cryptolocker or a variation on it in the last month, and there are reports...

Microsoft (Still) Does Not Call To Fix Your PC

The phone rang when I was in a client’s office last week. A heavily accented Indian man said, “I am calling from Microsoft. We have received reports that your computer is sending out virus messages. I would like to help you with that.” It was a cybercriminal! Acting...

Three Tips For Changing Your Password

The Heartbleed bug has been responsible for a lot of well-meaning advice to change your passwords. I’m a little skeptical about whether that’s necessary because of Heartbleed but – sigh – it is a good reminder that you should update your weak and duplicate passwords....

How To Survive The Adware Assault

We are being assaulted by adware – programs installed by stealth and deceit by advertisers who do not care if they are unwelcome. This isn’t a new problem but it’s getting worse. I feel like I’ve been spending half my time cleaning adware from perfectly nice computers...