Before You Call The Help Desk

The IT Crowd – Have You Tried Turning It Off And On Again [Click here if you don’t see the video above.] As the years go by, your tech problems are getting more and more complex – but it’s still helpful to review the basics every so often. Vivian Manning...

Sonic.Net Recognized For Best Privacy Policy

The Electronic Frontier Foundation published its annual study of the privacy polices of top Internet companies and awarded four stars to one and only one company: Sonic.Net, Sonoma’s County’s much-loved broadband and phone service provider. Sonic is the only company...

Flame Malware And Information Warfare

Security researchers at Kaspersky Labs announced Monday that they had identified a complex collection of malware that has been living on hundreds of Windows computers at least since early 2010 (and possibly several years longer) without being detected. It has since...

Office 365 And Spam

TAKEAWAY Office 365 delivers all incoming messages to your mailbox. It does not hold messages in a spam quarantine. [05/09/12 Update below] DETAILS Microsoft does thorough spam filtering on incoming mail for Office 365 subscribers – and then uses technology...

Mac Gets A Virus (And Other Apple Woes)

A nasty bit of malware named “Flashback” has reportedly infected 600,000 Macs worldwide, more than half located in the US. Here’s some news coverage when the announcement was made last week by a Russian security company, followed by corroboration by Kaspersky Lab....